What shall I do if my recharge had failed?

Our top up is instant so, it’s very rare the transaction will fail. However, if your recharge had failed, you don’t need to worry we are here to assist you. Please contact our Helpdesk quoting the invoice number, mobile number, operator and recharge amount. We will get back to you as soon as possible.

What services do we provide?

We provide a recharge service to more than 400 mobile operators in over 140 countries using Bitcoin, Litecoin and Dogecoin. As well as delivering prepaid mobile airtime and TV credits we also added Mobile Data Bundles, India Gift Vouchers, Pharmacy, Viber, WiFi, Transport, Insurance, Landline, Water and Electric giving customers a full complement of products to[…]

Who is BitKoyn?

BitKoyn is the market leader for mobile top up service using cryptocurrency. We provide a recharge service to more than 400 mobile operators in over 140 countries using Bitcoin, Litecoin and Dogecoin. As well as delivering prepaid mobile airtime and TV credits as it always did under its previous moniker, BitKoyn’s top up service has added[…]

What if I sent the top up to the wrong number by accident?

Once the recharge transaction is completed and sent to a mobile number or DTH account number as an example, it cannot be refunded. This is the reason why you need to double check the operator, mobile number or account number before you proceed. Please contact our helpdesk if you are unsure and require further assistance.

What is BitKoyn’s Privacy Policy?

Privacy Policy BitKoyn.com is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.   (1) What[…]

What is BitKoyn’s Terms and Conditions?

Terms and Conditions PLEASE READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS. BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING ANY ADDITIONAL GUIDELINES AND FUTURE MODIFICATIONS. IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS,[…]